Customer Service

We want to help you keep your car running safely and in top condition for as long as you own it. In the long run, regular maintenance is safer and less expensive than emergency repairs and tow charges, not to mention the peace of mind. Today's automobiles are highly sophisticated pieces of machinery requiring well educated and trained technicians to keep them running at their best.

At Precision Automotive, we strive to make maintaining and repairing your vehicle as convenient as possible. Far from simply servicing vehicles, we strive to partner with our clients to provide the highest levels of service, convenience and accountability.

Following is a list of services and policies in place at Precision Automotive designed to maintain our high levels of service and quality.

• Itemized billing, with all materials and labour charges written in plain language.
• All-Inclusive Pricing on all quotes and estimates, NO hidden costs.
• Client follow-up courtesy calls and maintenance reminders (if desired).
• While-you-wait service by appointment.
• Manufacturer maintenance schedules (available on demand).
• Customized in-house maintenance tracker and planner (available on demand).
• Complete History of every repair and maintenance(available on demand).
• Detailed Inspection Reports with each maintenance and oil change (copies available on demand).
• Loaner vehicles available by appointment.
• Shuttle service within Orleans after 8:00 a.m.
• Clean, bright and comfortable waiting area on-site.
• NAPA Autopro Peace of Mind Warranty.
• Unlimited mileage protection plans $4,000 (USD) available.
• OEM or better replacement parts and fluids.
• Repairs to all makes and models, with licensed technicians on every job.